- Please ensure that your shipping address provided is correct. We are unable to redirect parcels once they have been dispatched.
- Each order can only be delivered to 1 shipping address.
- You may wish to provide your mobile number for the courier to contact you for pick-up. We will not share your personal details with anyone else or for any other purpose.
- Estimation of delivery time starts from the moment an order is accepted, and includes a 48-hour period during which your items will be prepared for dispatch by our team.
- All orders are shipped via registered postage and thus require a recipient to sign for their package. We are unable to send to PO boxes.
- Please note that any import duties and taxes are as charged to the recipient, and may vary according to the destination customs
- In the event that parcels are returned to us, you would be asked to pay an additional flat-rate processing and delivery fee of US$ 15.00 for redelivery, or be provided a refund sans the charges incurred for your delivery.