Shop Policy
Shipping and Returns
Shipping
At Heart to Hands Jewelry , we take pride in delivering your handmade jewelry orders promptly. Typically, orders are shipped within 5-7 business days from the date of purchase. Please note that shipping times may vary depending on your location and any unforeseen circumstances.
At Heart to Hands Jewelry, we understand the importance of personalized touches. That's why most of our orders are made to order. This means that once you place your order, our skilled artisans get to work crafting your unique piece just for you.
Making each piece to order allows us to ensure that every detail meets our high standards of quality and craftsmanship. While this process may take a little extra time, we believe the end result is worth the wait—a one-of-a-kind piece of jewelry that's tailored to your preferences and made with care and attention to detail.
Thank you for your patience and for choosing Heart to Hands Jewelry. We're honored to create something special just for you.
Return Policy:
Your satisfaction is our top priority at Heart to Hands Jewelry We understand that sometimes issues may arise, and we strive to address them promptly.
Inspection Period:
Upon receiving your order, we kindly ask that you inspect it within 72 hours. If you have any concerns or issues, please don't hesitate to contact us.
Return Process:
In the event that you need to return your order, we offer store credit only. We do not provide cash refunds. Please note that the you is responsible for the return shipping costs.
Return Requirements:
To ensure a smooth return process, please adhere to the following guidelines:
- Returns must be initiated within 24 hours of receiving the order.
- Items must be returned in their original packaging, unworn, and with all pertaining stickers intact.
At Heart to Hands Jewelry, we understand the importance of personalized touches. That's why most of our orders are made to order. This means that once you place your order, our skilled artisans get to work crafting your unique piece just for you.
Making each piece to order allows us to ensure that every detail meets our high standards of quality and craftsmanship. While this process may take a little extra time, we believe the end result is worth the wait—a one-of-a-kind piece of jewelry that's tailored to your preferences and made with care and attention to detail.
Thank you for your patience and for choosing Heart to Hands Jewelry. We're honored to create something special just for you.
Contact Us:
If you have any questions or need assistance with your order, please don't hesitate to reach out to our customer service team. We're here to help!
Thank you for choosing Heart to Hands Jewelry. We appreciate your business!